1251 E Richton Rd, Crete, IL 60417
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Compassionately Committed to Excellence in Customer Service

Covid-19 Facility Update – May 2020

Dear Residents, Family Members and & Staff,

Over the last few months we have been providing information about the Coronavirus or COVID 19 and how it is affecting worldwide, every part of the US, and now Illinois and Indiana.  We want you to know that this facility is doing everything we can to minimize the effect it has on our residents and our employees. We hope with these updates we can reduce your fears and anxieties around this pandemic. 

As always, our residents’ and staff’s health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.) As we all know, the elderly and those individuals with co-morbidities are at an increased risk of contracting this virus.  Nursing home residents are front and center of the high risk population.   In the Long Term Care community of providers we had anticipated and planned for this event.    

Our facility’s planning and response to COVID-19 has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), Department of Public Health Indiana (DPH), and the County Health Departments.

For the last 6-8 weeks we proactively initiated and implemented increased infection prevention strategies and practices.  These activities included:

  • Symptom screening of staff and residents.
  • Enhanced environmental cleaning and disinfection.
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility.
  • Assessing and ordering additional supplies.

All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can.     

Increase Monitoring of all Residents Continues:

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus. 

Again, we thank you for your patience and understanding and it is our hope that with this post,  calls to the facility can be kept at a minimum to allow our staff to focus on resident care.  Please know that if you have trouble reaching the facility to get an update on your loved one you can call:

The Consultant Compliance Hotline at 877-772-6744.

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our home.

The virus that causes COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes, but this is not thought to be the main way the virus spreads.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Who is at higher risk?

  • Older adults
  • People who have serious chronic medical conditionslike:
    • Heart disease
    • Diabetes
    • Lung disease

We are here for you and together we will make it through this difficult time.  We need all residents and staff to pay particular attention to good infection control precautions.  

Clean your hands often

  • Wash your handsoften with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touchingyour eyes, nose, and mouth with unwashed hands.

Take steps to protect others

Stay home if you’re sick

  • Stay homeif you are sick, except to get medical care.

Cover coughs and sneezes

  • Cover your mouth and nosewith a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissuesin the trash.
  • Immediately wash your handswith soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a face mask to protect both others and yourself. 

Clean and disinfect

  • Clean AND disinfect frequently touched surfacesdaily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them:Use detergent or soap and water prior to disinfection.

When to Seek Medical Attention:

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face
  • Persistent high fever 

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.